Successful Vendor Management (SVM): Harnessing the Best in a Third Party to Deliver Results
In a recent survey, life science trainers noted that the primary benefit of working with a training vendor is because of their content expertise - particularly when it comes to learning technology and instructional design. They give us value, and we need their extra arms and legs. So why all the obstacles? The same training practitioners noted that creeping costs, an inability of the vendor to stick to timelines, and project changes are the three greatest challenges of managing vendors. But this doesn’t need to be the case! The SPBT Successful Vendor Management (SVM) one-day workshop teaches principles and practices to equip life science trainers with a framework to select the right outside supplier, and to ensure projects come in on-time and on-budget. This workshop will pay for itself many times over when you are armed with an ability to reduce costs associated with "out-of-scope" change requests and make strategic - rather than costly trial-and-error – decisions.
"Steve's workshop on successful vendor management addresses all the key elements of starting, managing, and ending a project with finesse instead of failure… If you do any kind of work with vendors, this workshop is a 'must attend.'"- Sue Iannone, Merck
"Vendor management is one of the most underappreciated yet critical skills to the success of a trainer. Steve’s extensive experience provides a clear, actionable process to effectively partner with our vendors."- Bob Holliday, Boehringer Ingelheim
- Overview: project and vendor success
- Sourcing Projects: sourcing terms, selection methods, best-match selection process
- Defining Projects: goal, scope/description, deliverables, resources, variables/risks, sustainability
- Managing Projects: casting call: identifying all stakeholders, the kickoff meeting, process mapping, preparing for curveballs, alignment with other initiatives
- Managing Vendors: creating an environment for success, making expectations clear, how not to be a jerk, giving feedback
- Acquire basic tools to design and execute a project management process successfully
- Attain a framework for accurately and completely describing (spec'ing out) a project
- Gain insight into the best (and worst) practices for vendor selection, and learn to discern valid reasons for choosing a development partner
- Understand the perspectives and tools necessary for effectively managing a development partner
2013 Dates and Locations
March 7, 2013
San Diego, CA
May 9, 2013
September 19, 2013
Hamilton Park Hotel
Florham Park, NJ
December 12, 2013
Hamilton Park Hotel
Florham Park, NJ
All classes are held from 8:30 am - 4:30 pm. Click here to register
online for this event, or call Miki St. Clair, manager of business services, at (540) 725-3859
About the Course Facilitator
Steve Woodruff is founder and president of Impactiviti, a unique vendor selection consultancy for the life science industry. He has more than 24 years of experience in sales, marketing, business development, training, and consulting. Steve has worked with many leading life science clients including Pfizer, Novartis, J&J, Abbott, Takeda, Sanofi, Daiichi Sankyo, and many others. Having consulted on the design and implementation of many types of learning initiatives (virtual universities, pre-launch training, printed modules, online tutorials, product portals, assessments, webcasts) he brings a broad perspective to clients as new training and marketing activities are planned.
Tuition & Registration
Click here to register online for this event, or call Miki St. Clair at (540) 725-3859.
Hotel reservations are separate, so please book your hotel early.
Click here for SPBT Workshop Cancellation Policy.
SAVE MONEY AND GET MORE FOR YOUR TRAINING DOLLAR!
SPBT members receive a discount for all SPBT events. If you would like to become a member and register for one of the PrimeTime! courses simultaneously, please call our business office at (540) 725-3859.
In-House Delivery Option
All of our workshops can be brought "in-house" for skill and competency building for your entire department. Hosting a workshop at your own facility also gives you the flexibility to address the specific needs of your team. If you are interested in bringing workshops "in-house", please contact Christine Gaudet, director of events, at CGaudet@spbt.org or call Christine at (215) 357-1077.
We're confident in our training seminars, and want you to be 100% satisfied! If you're not satisfied for any reason, we'll refund 100% of the seminar price. Simply call us, and we'll promptly issue you a refund.